Frequently Asked Questions

How much weight can I expect to lose?

Our patients lose an average of one to five pounds each week.* Women tend to lose one to three pounds, while men lose two to five. Of course, your results will depend on many factors, including your starting weight, medical conditions, personal approach, and individual program design.
*Results may vary

Who are your patients?

We work with men and women seeking to lose ten pounds or more. Some have struggled with weight their entire lives; others come to us after major life changes such as career transitions, childbirth, or menopause. Some of our patients are looking to correct or improve medical conditions such as diabetes, hypertension, or high cholesterol. Many simply want to lose weight quickly and safely in order to regain their former selves. Our patients range in age from teenagers to seniors.

How can I succeed when I’ve already tried every diet out there?

Our comprehensive program is not a diet; it’s a way of life. Major lifestyle change is not easy and that is why diets fail. At JumpstartMD we empower you to transform your lifestyle in order to lose weight and keep it off. We do this by providing the ongoing private and personal support you need to stay on track. Most importantly, our program is flexible enough to address challenges and issues specific to your life and circumstances. Medically supervised and based on the science of weight loss, our program will help you overcome obstacles with time-tested techniques and smart, effective strategies. Unlike a diet, cleanse, or fad, our program builds fundamental knowledge and behavior change which is the key to sustained weight management.

How many calories per day can I eat?

We will help you design a customized meal plan that provides 500 to 1000 calories less than you burn each day. This type of plan follows the guidelines of the National Institutes of Health for the treatment of overweight and obese adults. (Clinical Guidelines on the Identification, Evaluation and Treatment of Overweight and Obesity in Adults: Evidence Report, 1998). We also highlight macronutrients and diet composition over simplistic calorie counting.

Do you provide the meals for me?

No. To sustain your weight loss, you will need to develop healthy habits that extend beyond your initial weight loss phase. We don’t believe our clients can learn how to maintain a healthy weight long-term unless they are learning and practicing healthy eating habits during weight loss. We teach our patients how to shop, order, and prepare healthy food for themselves — with an emphasis on strategies for eating in real-world settings like the workplace and with family. That’s hard to do if you’re eating packaged meals or drinking a series of shakes and juices and for that reason, we do not sell prepackaged meals.

What will I be eating?

You will continue to enjoy many of the same delicious, whole, fresh foods that you already love while developing a healthy respect for foods that should be the exception and not the norm. We teach you how to order food in social settings and provide strategic shopping lists for Whole Foods, Trader Joe’s, Mollie Stone’s and Safeway. We appreciate the great resources we have in the Bay Area and encourage our patients to enjoy food and drink in a way that nourishes our lives and physical wellbeing.

Will I need to do rigorous exercise?

Not at all. Understand that exercise is a wonderful and effective wellness tool that we wholeheartedly support, but if your goal is effective and substantive weight loss, your initial focus is better spent on nutrition change. If you are completely sedentary when starting the program, exercise is introduced gradually. To prevent you from becoming too hungry, we recommend moderate exercise once you have settled into the program. Over time, we will increase the amount of exercise and introduce resistance training. High-intensity exercise has many benefits, but we recommend it in the correct sequence. Please see our sample workouts.

Why weekly sessions?

Numerous studies support our own experience: long-term weight loss success is greatest when supported by consistent and frequent visits. In these meetings, we support your progress by fine-tuning your program, adjusting any medication, monitoring your health, and developing strategies to cope with your unique challenges. This gives you an opportunity to reflect, troubleshoot, ask questions, and raise any concerns as you educate yourself to keep the weight off.

Who will I meet with each week?

On your initial visit, you will meet with a physician, nurse practitioner or physician assistant with a deep understanding of bariatric medicine and our program. On subsequent visits, you may meet with a clinician or one of our program counselors who are cross-trained in nutrition, medicine, psychology, or physical fitness. Our experts collaborate to give you the benefit of multiple areas of expertise, so you will meet with a combination of counselors over the course of your program.

Are appetite suppressants or other prescription medications part of the program?

They can be when indicated. Many of our patients choose not take medication, while others use it to complement their program. We desire that all of our patients do the program in a manner in which they are most comfortable. According to the National Institutes of Health’s Executive Guidelines for the Treatment of Overweight and Obesity, weight loss medication can serve a useful purpose as part of a comprehensive weight loss program involving nutrition education, exercise recommendations, and behavioral changes. If you are a candidate for prescription medication, you will have the opportunity to discuss your personal preferences with one of our medical staff members.  Members have the convenient option of having their prescription processed by NimbleRx, who will deliver the medications to their location of choice at a very reasonable price within a few hours (signature required), or to pick-up at a pharmacy of the members’ choice. Cost of medications is generally expected to be between $20 to $50 for a 30 day supply for most of our members.

Are your prescription medications safe?

Yes. We only prescribe medications with a long history of safe and successful use. They have been FDA-approved for decades and have very strong safety profiles. As with any medication, there may be side effects or risks. Most patients experience only the intended effects. If experienced, side effects are minimal and of short duration. Side effects can include dryness of the mouth, constipation, difficulty sleeping, or headache. Our medical staff will tailor dosages to your individual needs and monitor their safety and effectiveness through your weekly visits.

Do you treat adolescents?

Yes. We treat patients who are 16 and older with parental consent on a case-by-case basis. Adolescents entering or attending college (18 or older) especially benefit from our program as they learn to better manage the unique challenges associated with campus life.  JumpstartMD offers a special monthly discount for young adults, aged 18-25 who are college students.

Do you accept insurance?

Payment is due at the time of service.  We provide a billing service that submits for reimbursement on behalf of patients with PPO coverage for out-of-network reimbursement, and those utilizing Health Savings or Flex Spending accounts.  While we cannot guarantee individual reimbursement amounts, we work diligently with our billing partner, HealthCPA, to ensure maximum reimbursement.  All reimbursements are sent directly to the patient.

If you are on Medicare, you must also have an active employer-sponsored PPO health plan in order to submit claims.